We believe exceptional results begin with exceptional care. Our role extends beyond selling or letting property. We simplify the process, reduce unnecessary stress and provide calm, informed guidance so you can make confident decisions. Every client relationship is built on trust, integrity and genuine partnership. Your goals become our purpose, and we remain committed to delivering a successful outcome with professionalism, transparency and unwavering dedication.
Constant Communication From First Call to Final Handshake
Your interests always come first
Marketing That Actually Reaches Buyers and Tenants
Deep Local Knowledge of Newlands & the Surrounding Residential Areas
Two Registered Property Practitioners with Identical Ethical Standards.
We are better because we always think and care better. Every transaction is managed together by John and Jorica, no other agents, thereby allowing absolute juxtaposition
Posted on Google Jurgen KuhnelTrustindex verifies that the original source of the review is Google. We were very happy renting the premises through this agency! Jorica and John were magnificent managing agents—always professional, helpful, and responsive. Highly recommendedPosted on Google Luke BoswellTrustindex verifies that the original source of the review is Google. Great service from Jorica. Well managed relationship throughout the lease period.Posted on Google jacoben summersTrustindex verifies that the original source of the review is Google. Jorica and John were absolute professionals whit all dealings regarding the unit I rented. If I ever move back to the area, they will be the first people I contactPosted on Google MarkTrustindex verifies that the original source of the review is Google. John and Jorica are handling 2 properties for me and have managed the entire process from sourcing, vetting, selecting and managing of tenants and rental collections. I enjoy Macjins personal and open approach and the unique hardworking team of John and Jorica, who understand good old fashioned customer service - a rare trait these days! I look forward to handing more property over to them to manage in future.Posted on Google lily liTrustindex verifies that the original source of the review is Google. We are so glad to meet such professional team with passion, responsibility and high efficiency. With Jorica, Good communication like friend, trust each other like family, resolve problems always in time, many many thanks. Hope this office will be more glorious in the future.Posted on Google David FareloTrustindex verifies that the original source of the review is Google. I highly recommend MacJin Private Office for their exceptional service. Their proactive approach and attention to detail made the buying and selling process seamless. They went above and beyond to accommodate special requests, demonstrating a commitment to client satisfaction. MacJin Private Office is not just a real estate partner; they are a dedicated team that turns transactions into stress-free experiences. I am grateful for their professionalism and personalized touch.Posted on Google Rory TalbotTrustindex verifies that the original source of the review is Google. Sincere appreciation and commendation for the outstanding professionalism and gentlemanly conduct demonstrated by John McDermott of MacJin throughout my recent real estate transaction. John has been a scholar and a gentleman, throughout the transaction and continues to be a superb help. His courteous and respectful demeanour made the entire process not only seamless but also enjoyable. Even in challenging situations, he remained composed and demonstrated a remarkable level of professionalism. Beyond the transaction itself, John exhibited a genuine concern for our needs and went above and beyond to ensure our satisfaction, both for our property transaction, as well as for the move of our family. His clear communication, transparency, and timely responses were instrumental in building a trusting and positive working relationship. In addition to his professional acumen, John consistently upheld the highest standards of ethical conduct. His integrity and honesty were evident throughout the entire process, reinforcing our confidence in his abilities. I wholeheartedly recommend John and MacJin to anyone seeking a real estate professional who not only possesses exceptional expertise but also conducts himself with the utmost professionalism and courtesy. It has been a pleasure working with him, and I am grateful for the positive experience he provided during this process. Thank you once again for the outstanding service provided by John and your agency.
During viewings we share what we know about a street’s character — from noise levels to pets — and always recommend visiting at different times of day to get a feel for it yourself.
Every listing includes area context: nearby schools, restaurants, bars, and outdoor spaces like walking, jogging and cycling trails, so you can judge whether the location fits your lifestyle.
We detail available security features — alarm, CCTV, electric fencing, beams and armed response coverage — for every property, and can speak to general safety trends in the immediate area.
Fibre availability varies by street and building. We check connectivity as part of our property information and can confirm which providers are active in the area.
We note proximity to major arterial routes for every listing, since commute times matter as much as the property itself.
Distance to the closest shopping centre is included in our property details, along with other everyday conveniences nearby.
Yes — we disclose anything unusual upfront, whether that’s an odd layout, older systems, or anything else worth knowing before you commit.
This depends on the seller or landlord’s position and how long the property has been listed. We’re upfront about where there’s room to negotiate.
We share this openly — it’s a useful indicator of pricing and demand.
We confirm exactly what’s included — from curtains and blinds to inverters and solar installations — before any offer or lease is signed.
We disclose known defects and maintenance concerns as part of our due diligence, in line with our Code of Conduct as PPRA-registered practitioners.
Where sellers are comfortable sharing their reasons, we pass this on — it can offer useful context for your offer and expectations.
We provide current rates and taxes figures for every property we list, so you can budget accurately.
This is confirmed upfront for every listing, along with what it means for levies, rules and ownership rights.
We note borehole availability where applicable — an increasingly important factor for Cape Town buyers.
We disclose any known boundary or neighbour issues as part of our transparent process.
We can advise on general zoning considerations, though we always recommend confirming specific building plans with the local council or an architect.
We flag known upcoming developments in the immediate area where we’re aware of them.
We confirm what pool equipment — pumps, covers, cleaning gear — is included in the sale.
We work with landlords who understand their obligations, and we help mediate maintenance requests to keep things moving.
Pet policies vary by property and landlord — we confirm this upfront so there are no surprises.
We provide levy details for every rental in a sectional title scheme, including any known upcoming special levies.